Hi
all!
I'm so
happy to receive so many kind messages from our enthusiast customers, that
I can't resist to publish here some of them. Our collection of fully
satisfied customers grows rapidly, and we are working hard to increase
our service quality to the maximum level possible, as always.
Thank you
all!
Elisabetta |
|
(more recent comments are on top)
Hello Elisabetta.
The Tecnomodel Lotus 40 arrived today, and I want to thank you and your team,
for the safe arrival of the model. It would be the best packaging of any model
I have purchased. The freight company you use is the most efficient I have
experienced from your country. Your price, and range of models is first class,
and I will be sure to shop with you in the future. Tecnomodel make models of
less common cars that I am interested in; and as you stock them, I will be
keeping a watch on your site for models I would like to add to my collection
Keep up the good work.
John D., Ayton, Australia
Hello Elisabetta,
Just want to let you know,that
I'm very surprised to have received my order in such a short time!
The Alfa Giulia GTA,which you shipped on Monday 29th was delivered on Tuesday
morning already! It's a beautiful model of a great historic car. Thank
you very much for your good service! Greetings from The Netherlands and....
wishing you all a very good and happy New Year !
Jos V.E., Tegelen, Netherlands
I just got my order delivered,
this is for me for the first time that i have done this. I think is a great
way to find models that i can not find in the shops in Holland, the
way you are packing the models is also great, they arrived in a good condition
and very fast. I made your side my favorit!! thank you and:"we meet
again"
R.G., Nootdorp, Zuid-Holland
Dear Alpimodel
Just a small note to thank you
for your excellent service. Great website, easy ordering, nice model,
well packaged and delivered in double quick time. I'll
certainly have no hesitation in ordering from you again. SUPERB!!!
Many thanks
David C., Runcorn, Cheshire UK
Excellent service - our purchase
arrived thursday, even before we expected it.
Thanks and congratulations. We'll
keep dealing with you.
Javier R., Sitges (Barcelona),
Spain
Sir / Madam,
I'd just like to send this note of thanks, in regards to the order above.
I have been compelled to write this ever since my models arrived a couple
of days ago. Before my order I had been slightly apprehensive with making
such an order from a company on a credit card across the phone link, especially
a company thousands of miles away!. Those concerns were thoroughly unfounded,
and now the models are here, they are exactly what I wanted, and I couldn't
have asked for a better service. Having read through the section of 'what
our customer's say', prior to making my order, I have to say, I was thinking
some of the claims sounded a bit too good to be true, but I'm glad to have
been proved wrong, as I found out when my models arrived in double quick
time!.
The irony is that on the 09/12/03
I ordered a model from an English website, the country where I live, and
the following day 10/12/03, I made my order from ALPIMODEL. All of the
models arrived on Friday 12/12/03 from different couriers, but it meant
that the model arriving from elsewhere in England took a DAY longer to
arrive!. Thank-you, I shall definitely order from you again, perhaps next
pay day, or when I need a 'hard-to-find' model!.
Yours Faithfully,
Richard D., Bognor Regis, West
Sussex, UK
I have to write and tell you that
I already received the car. This has to be the fastest I have ever received
an order. From anywhere. You are terrific.
Ared S., New York, USA
Dear Sir,
I would like to thank you for
your excellent service, I ordered two models on Sat. 11/10/03 and promptly
received them in perfect order yesterday Tues. 14/10/03. I will certainly
use your site again. Thank you.
Gareth M., Merthyr Tydfil, South
Wales, UK.
Dear Sir/Madam
I am writing to you to express
my pleasure and amazement with my order. I orderd my model at 14.28 pm
yesterday (Thursday 09.10.2003) and I received it today (Friday 10.10.2003)
in the UK at 11.30 am !. The model is fantastic and your service is outstanding.
I shall certainly be ordering more models.
Thank you and with best wishes
from the UK.
Andrew C., Hove, East Sussex,
UK
Good
Morning,
I am just writing to say how
fantastic the service you have given me with regard to my 2 orders, i received
them Wednesday afternoon, nicely packaged & no mistakes with the orders,
which were quite big.
I have also placed another order,
quite a few cars again & look forward to receiving them soon.
There is not a company i no of
who stock such a huge range of 1:43 scale model like yourselves, i am lucky
to have found you & also such quick & accurate delivery, i will
recommend your web site to friends who also collect.
Thank you & keep up the good
work.
Neil S., Hungerford, Berkshire,
UK
Hi Elisabetta, On Wednesday morning
you shipped my order placed the night before. It arrived here on my doorstep
in Virginia by UPS on Friday at 9:03 a.m.! Part of the fun was tracking
it through your system which makes tracking so easy. The Minichamps VWs
are excellent as usual. It is a real pleasure to order models from you.
David K., Richmond, VA, USA
Dear sir,I am so suprised when
I received my parcel this morning (9/26) after you informed me that you
sent my parcel on Sept 24. I didn't expect it to arrive so soon especially
when shipping to far east countries from Italy. Anyway, I am so happy
to see my Volkswagen and Subaru when taking them out of parcel. Thank
you very much for excellent service. I am quite impressed.
You are one of my favorite web-based model shops in my list.
Best regards,
L.T., Taipei, Taiwan
Hello Elisabetta,
your delivery has arrived yesterday
(very fast, I´m surprised). Thank you.
Have a nice day !
Gerhard
H., BMW AG, München, Germany
Dear Elisabetta,
I received the items today. Perfects
as always !!!! Thank you very much and thank you for RIO prospects !!!!
I have a diecast store, but you are one ofthe best diecast stores WORLDWIDE
!!!!
Best regards,
Eleni P., Athens, Greece
Good afternoon Elisabetta,
Thank you, your colleagues and
UPS for speedy delivery of my order! It has just arrived to my office in
Johannesburg, South Africa in immaculate condition! My colleagues (also
model car collectors) are envious of my additions, and I am sure that a
string of orders will take place soon from their side! I am grateful for
your assistance and constant feedback.
Kind Regards,
Pascale P., Johannesburg, South
Africa
Order received on June 12.Fantastic
service! I was a bit hesitant to place order but service has removed any
anxiety.
Thank You
William L., Gloucester MA, USA
Elisabetta,
RECEIVED this morning - just
over 24 hours! Captain Kirk (of "StarTrek" fame) couldn't have **beamed**
it on board that fast :-)) Many thanks - great models! I will
be revisiting your site next week.
Noel R., Cork, Ireland
Ciao :-)
My models arrived yesterday!!!
Thanks always for smooth transactions!! I'll looking forward to future
transactions.
See you! Kind Regards.
Yuji T., Amagasaki, Japan
Bonjour,
C’est toujours le même
plaisir d’acheter des miniatures à votre société.
La rapidité de livraison est vraiment parfaite. La mise à
jour de votre catalogue aussi. Je reviendrai très sûrement
bientôt En vous remerciant encore, très cordialement,
Dédé G., Angers,
France
Dear Elisabetta
The model has just arrived at
my home and I look forward to opening it this evening. Thank you
for such excellent service I am amazed and will definitely be buying from
your company again.
Best wishes
Claire F, Wolverhampton, UK
Many thanks for superb service!!!!
Ian B., Chester, UK
Hallo Elisabetta,
The model arrived already in
great shape ..... super fast !! As always very pleased with the Model,
thank you again for the XLNT service & packing. Best regards from Holland
Jaap H., Kockengen, Netherlands
Thanks Elisabetta. Bike models
arrived today in perfect condition, many thanks, again your service was
second to none..
Ian P., Aberdeen, Scotland
Thank you very much for Villeneuves
Ferrari 126 C2. I got the parcel today. I think, this was not my
last order. Thank you.
Jan S., Liptovský Mikuláš,
Slovakia
Hello
I would like you to know that
I received all ordered models. Due to quality and speed of service it certainly
won't be my last order from you!
Dino M.J., Samobor, Croatia
This order has arrived with me
today, very impressed and very efficient! Look forward to dealing with
you again.
Many thanks.
C. J.W., Frodsham, Cheshire, UK
Alpimodel,
Amazing! I ordered my Mini
and in less than 24 hours a UPS van pulls up with my delivery. I
was so excited. I could not find the right mini in the UK and had searched
endlessly with no success and you have managed to supply me with one in
less than 24 hours! Thanks for such a quick, easy and speedy delivery.
Lisa, Essex, UK
Hello Elisabetta,
Today I received the Ferrari
550 Maranello Prodrive model in good order.
Thanks for the fast and excellent
delivery.
Boudewijn B., Emmeloord, The
Netherlands
Dear Elisabetta,
Greetings! ... I trust that you
are well? ... Just a short note to let you know that my order was received
this morning in perfect condition! Many thanks once again for your excellent
service - it's a pleasure doing business with you!
Peter E.C., Germiston, South
Africa
Hi,
Thanks for your mail. All ordered
items received yesterday in perfect condition. It is a pleasure making
business with you. Thanks.
Romain S., Junglinster, Luxembourg
Dear Elisabetta,
I have just received my order
today. Thanks for the speedy service. I will definitely put in another
order soon!
Cheers,
Dr. Mohamad I., Shah Alam, Malaysia
Dear Elisabetta,
I received today the models I
ordered. Thank you very much for the unbelievably fast service!!!! I have
sent two orders a week ago at two different sites in Germany and I am still
waiting for a confirmation of my orders. I sent you an order two days ago
with 14 models and today it is here!!! Congratulations!!! You have the
best service and one of the best & easy to use sites!!! Thank you again
Andreas I., Paleo Psychiko, Athens,
Greece
More Raves For Alpimodel
What most people don't realize
is that Elisabetta is really a world-class customer-service expert and
that the great model cars are just a cover. THANKS FOR THE GREAT SERVICE!!!!
Keith G., Knoxville Tennessee,
USA
Hi Alpimodel,
The items arrived the day following
my order !!!! Great service !!! Thanks a lot. Everything was correct, nothing
was missing or broken. The models were carefully wrapped. Will recommend
your shop to colleagues and modelcar-newsgroups.
Best regards and happy selling
Romain S., Junglinster, Luxembourg
Dear Elisabetta,
I received one item before two
days and four items today. I am very pleased from your service. Believe
me you are doing an
excellent work. I am are going
to place an order very-very soon. Thank you very much !
Eleni P., Athens, Greece
Hello, I just received my order
today, after ordering on Friday. Everything was perfect! The
Ebbro cars were packed very well and are in fantastic condition.
Great merchandise, wonderful packaging, and super fast service. My brother
John (who has ordered several MR, BBR, and Ebbro cars from you) was right,
you really are the best out there. You just gained another customer.
Thanks so much.
Matt W., John W., Council Bluffs,
IA, USA
Just to let you know: I ordered
a model from you on-line on Sunday night. You mailed it on Monday
and it arrived on Tuesday!! An incredibly fast service - thanks very
much.
Andrew R., Glasgow, Scotland
OUTSTANDING SERVICE, BEST I HAVE
HADE FROM EUROPE, PACKAGE ARRIVED TODAY, I HAVE FOUND A NEW STORE FOR MY
MINICHAMPS ORDERS, GRAZIE
John W., Sonora CA, USA
Dear Elisabetta - the best diecast
woman
I already received the three
packages. All six cars are in perfect conditions, as usual. Thanks a lot
for your good communication, quick delivery and wonderful sympathy. Have
a great 2003!
Best regards,
Luiz M., San Paulo, Brazil
Dear Elisabetta,
Thank you for another perfect
transaction. The BBR's are beautiful and everything was packed safely.
I look forward to ordering from you again soon.
Brian W., Los Angeles CA, USA
Hi Elisabetta,
Many thanks for your recent response
to my inquiry about the Minichamps Super Beetle in Hellas Metallic which
appeared and then disappeared temporarily from your website. After it first
disappeared and before your response telling me they would be back in stock
in a couple of days, I became concerned that this was a fast seller and
they might already gone since only 1200 copies were built. I did find them
at another source and ordered two of them. They have finally arrived yet
it took a week and a half compared to your delivery time of 3 days! Also,
I didn't have the fun of tracking the package which, of course, is part
of the mystique of this hobby. Thanks again for your response to my inquiry.
You still provide the very best
service and selection and I will look forward to placing another order
with you in the near future. And do keep those Minichamps VWs coming! Each
issue seems to get even better.
Sincerely,
David K., Richmond, Virginia
Goods arrived safe and sound -
excellent service - thank you.
Regards Gary
Gary H., Riversway, Preston,
UK
Dear Elisabetta,
thank you very much. I received
my two parcels yestarday by pickup, the second in less than one day
after ordering. It is the fastest delivery I have ever seen. I'm absolutley
surprised. I shall contact you for more models soon.
Best from Duesseldorf, Germany
to You
Michael S., Duesseldorf, Germany
Hello,
I received my order at 08:55
this morning. So, many thanks for your prompt attention and despatch.
Our local suppliers cannot achieve that speed.
Regards,
Rob M., Plymouth, UK
Hi Elisabetta,
Once again your service is outstanding.
MR Models are quickly becoming my favorites to collect. The MR 1/43
Lamborghini Diablo SE 30 Jota 1994 (met.violet) is simply awesome!
A very striking model! AlpiModel has made my collecting of 1/43 scale
models enjoyable and hassle free.
Thanks again!
John W., Council Bluffs, IA,
USA
Hi there,
You guys are great! Thank you
very much for super fast shipping. I really happy about it :)
Happy New year,
Eknarin S., Columbia, MO, USA
Hello at Alpimodel, thankyou
for the Brumm and Hotwheels models. They arrived today and are beautiful,
especially the Hotwheels La Storia 1958 Ferrari. If I find any other
models on your website I will order them with confidence. Thankyou
for your excellent service.
Nic F., Hobart, Australia
Elisabetta
Models safely received with your
usual excellent service - thank you.
Best wishes for 2003.
Steve M., , Clevedon, U.K.
Hello Elisabetta,
I know this is going to sound
like all of the other emails, but I feel I must also let you know how pleased
I am with your
customer service. I placed
my first order with you on December 24, and received it in the U.S. on
December 27.
Incredible! And great packaging
too! I sure wish I would have found you guys sooner. You definitely
have a customer for
life. Keep up the great
work!
Thanks again,
Jeff H. , Jacksonville,
Florida, USA
DEAR Elisabetta
I would like to wish you a MERRY
CHRISTMAS AND A VERY VERY HAPPY NEW YEAR.
I WISH YOU ALL THE BEST ELISABETTA.
Sami F., Beirut, Lebanon
Kia Ora Elisabetta (Greetings
from NZ)
Just to let you know that the
Minichamps Audi R8 2002 LeMans car arrived today safe and sound.
I am delighted with the model
and would really like to thank you for your wonderful service.
I can not speak too highly of
the way that the model was packaged. Really superbly done thank you..
A real bonus for me of course
was that it arrived in time for my wife to give it to me next week for
Xmas. I think she was worried that if it hadn't arrived she would have
had to have looked around for another present for me!! Not now the
case, fortunately. Thanks again for your excellent service. I will certainly
be recommending you to my other diecast friends here in NZ and you can
expect to hear from me again in the future.
Best wishes for a Very Happy
Christmas.
Ian A., Rotorua, New Zealand
Ms. Elisabetta: Just wanted
to let you know that above car arrived today in good condition. It's
beautiful and I'm impressed
with the speed with which it
came. Thank you for making my "overseas order" so easy. May
you and your staff have a very Merry Christmas and a Happy New Year.
I wish this could be written in Italian.
Robert B., North Canton, OH,
USA
Hi, This morning I ordered off
of your web site two models in 1/43. I must say I am very impressed with
the wide selection of
diecast your company has to offer.
But what really has now made me a customer for life is the way you e-mailed
me back
right away to confirm my order,
and now I see that my order has been processed and shipped the same day.
You guys are GREAT!!! Thank You.
Jeff N., Dayton, MN, USA
Dear Elisabetta,
thank you for the fast delivery,
the model arrived today and I am excited about it - it is very excellent.
Looking forward to further deals
in the next year and wish you all a merry christmas and a happy new year.
kindest regards
Gabriela W., Düsseldorf,
Germany
Order received today, service,response,product
all exceptional!, many thanks, Steve
Steve G., Nuneaton, UK
Hallo!
Received the model today! Thanks
for the fast shipping.
Greetings,
Andreas Jost, Berlin, Germany
Dear Elisabetta,
Just a short note to let you
know that my order was received this afternoon in perfect condition!
Many thanks once again for your
excellent service.
With kind regards,
Peter E.C., Germiston, South
Africa
Yesterday I received the shipment
with the model I ordered, everything is OK.
Herewith I would like to thank
you for rapid and professional service you offer.
I'm even more happy because I
already thought there is a very small chance to purchase this particular
model (Senna's Toleman). But all of a sudden Ihad found your site and was
really delighted when I saw my Toleman is "in stock".
I'm looking forward for cooperation.
Thank you and best regards
Tomas S., Bratislava, Slovakia
I'm very happy. My order is here.
But, my french is better. Je suis très content.
An order, sunday, a confirmation,
monday , a ship ... tuesday.
Pour les francophones qui
liront ce message, les conditions de vente sont claires, les prix et les
délais de livraison sont serrés. Un très bon site
que je conseille vivement.
Merci ALPIMODEL... and Miss Elisabetta.
Gildas C., Moelan Sur Mer, France
Received my MR Limited Edition
of 100 green 1/43 scale Lamborghini. Very nice! Again, you
processed the order on Monday and it is delivered to my door Wed morning,
just an example of your outstanding service.
John W., Council Bluffs, IA,
USA
I want to compliment you on an
amazing service!
This was my first order from
you, and I was pleasantly surprised when the order turned up today at 1500,
when I only ordered it two days ago at 2120!
The package was in excellent
condition and I can't wait to place my next order :)
You can get goods to me here
in the UK far faster and far cheaper than any of the UK retailers.
Big thumbs up!
Chris R, Larbert, Scotland
I received my order today and
I must say it is amazing how you do things so swiftly. I'm very pleased
with it and with your company. I will certainly tell my friends about you.
Thank you ever so much.
Patrick C., Deinze, Belgium
Dear Ms Elisabetta
I must thank you for your great
service, never have I seen better service. I thank you again, and till
next order.
Ahmed K., Cairo, Egypt
Dear Elisabetta
!?!!? 1 day to deliver two models
?
It's like going across the street
to the shop ! Absolutly fantastic ! I think I'm going to be addicted to
your site...
Keep up the excellent work, and
thanks in advance !
Regards,
Miguel C.S., Lisbon, Portugal.
Dear Elisabetta,
Last Sunday night I placed an
order for two Minichamps VW 411models. You confirmed the order Monday
morning and the cars arrived on Wednesday morning. A letter can sometimes
take 4 days to get across the city of Richmond! It is such a pleasure to
view all that road candy on your website, place an order, track its shipment,
and receive it so quickly. These Minichamps VWs are excellent. Many thanks.
David K., Richmond, VA, USA
Dear Elisabetta,
Thanks, for your excellent service.
It's a pleasure to deal with you. I am very satisfied, Thank you so much.
Grazie.
Dima M., Beer-Sheva, Israel
Dear Elisabetta,
i ordered for the first time
from your site 2 missing 1/43 scale models from ayrton senna.
It was delivered in just 2 days.
Wonderful and great service from you.
I will be sure ordering again
in the future. Your service is great.
Wim R., Hoofddorp, Holland
Dear Elisabetta,
Having just received the three
McLarens I had ordered yesterday, what can I say that hasn't been said
yet about Alpimodel's astonishing delivery times? Not much, really! Wow!
If only the other model sites had such a quick and good service as yours!...
Anyway, knowing Alpimodel, who needs other model sites? ;))
Thank you!
Joao C., Amadora, Portugal
Hallo
How do you do it ? You are faster
than lightning!
Bjarne J., Ballerup, Denmark
Dear Ms. Elisabetta,
I have just received the models
you sent me. Thank you! That was my first international purchase and I
am very happy because it was successful. I hope I will purchase some more
models later.
Best regards,
Paulius G., Kaunas, Lithuania
Hi.....
Wow....that is the most incredible service I have ever seen! How
can a package mailed from Italy arrive in California in two days?
I often wait months for other businesses to mail me a car order.
You'll be hearing from me soon!
Thanks, Mark
Mark H., Long Beach, CA, USA
Bonjour
Mon paquet est arrivé
cet après midi en parfait état. Félicitations pour
votre efficacité.
Merci et à bientôt.
Olivier L., Strasbourg, France
Elisabetta,
Wow! What great service! I had ordered three cars on Friday and they are
here in the USA on Monday. Box was well packed and the cars were fantastic.
It's reassuring to find a company that knows how to treat all their customers
as # 1 in this day and age. I'll be returning to AlpiModel again!
Many thanks,
John S.B., Woods Hole, MA, USA
I Just received the two Brumm
carriages, I wish there were more models available. Many Thanks for the
quick delivery.
Peter R., Diemen,
The Netherlands
Elisabetta
Many thanks - I ordered the model
at 10.00pm UK time on Monday and it was here on Wednesday. I was
amazed at the service. Also very impressed with your web site.
I reckon its the best diecast collectors site I've seen - and I only came
across it by accident!
Steve M., Clevedon, U.K.
Hallo Elisabetta,
All the models arrived in great
shape thanks to the XLNT packing ........... very pleased with them!
Best regards from Holland,
Jaap H., Kockengen, Netherlands
I modellini sono arrivati oggi,
tutto OK.
Nel ringraziarvi per l'immancabile
celerità e cortesia, invio cordiali saluti.
Riccardo G., Varese, Italy
Thank you very much. I'm
so glad to be dealing with such a professional company as yours.
John C., Toronto, Canada
Dear Elisabetta
The car has arrived safely in
very-quick time. Many thanks. I am, as usual, very pleased.
Best regards
David, B., London, U.K.
Dear Elisabetta
Have just received my order less
than 24 hours from when I ordered it. It was received in perfect condition
and once again you have excelled yourself for processing orders so expertly.
Thank you once again
David W., Co. Durham, England
The order is here already! You
are a super model store and I will order again!
Sincerely,
David C., Louisville, KY, USA
Dear Elisabetta and Matteo,
I've just got my shipment after
some delay by local customs. Your service and also support for problem
resolution is great ! ! ! Especially for me being here in Romania, where
I have not been able to find any model shop so far.
Many thanks
Dmitriy R.,Bucharest, Romania
Dear Elisabetta,
It is always such a pleasure
and a nice surprise to buy at Alpimodel. You charged my credit card yesterday
at 12:00 and today, at exactly 12:00, I had UPS at my door with my models.
Exactly 24 Hours! Fantastic. I mean, how faster can that be??? I
can hardly find any other kind words to thank you so much for you fantastic
work and organization, and to, please, ask you to continue on your great
work online. Alpimodel is not only, by far, the best site online to buy
1:43 scale models, as it is also a great example - the best example - for
all other sites alike to follow and copy. Many congratulations to you,
Elisabetta, and all you guys there at Alpimodel. All 4 models I ordered
this time are perfect, they arrived faster than they could (!), they were
the best packaged they could ever be, carefully wrapped in bubble plastic...
everything is just fantastic. Plus, Elisabetta, I arrived here at work
to find in my mail your kind reply - you always reply personally, no matter
the automatic mail answer - and to find out I am one of your favorite customers
:-))) Well, I havent ordered that many times from you, but I kindly thank
you for that note, of course. I thing its just that I always insist in
replying and retributing the good work, the sympathy and the nice personalized
treatment that people give me. Its only fair. At Alpimodel, I have always
been well received and taken care off, so all I can do is being as nice
as I can and thank you for your fantastic work. Again, thank you so much
for you attention and you kind words. Please rest assured that you have
here a client for a long time to go. And again, you can be certain that
Alpimodel is the best online store for buying scale models, in Europe at
least. My Best and Sincere Regards to you.
Fernando M., Lisboa, Portugal
THANK you for your excellent and
high integrity service.
Regards, Demetrios
Demetrios N., San Mateo, CA,
USA
Dear Elisabetta,
Just a quick note to say that
the models arrived this afternoon - thank you!. This is the second time
I have ordered from you, and I am very impressed with your efficient service.
It is actually quite amazing that I can place an order on Sunday night
and have delivery by Wednesday afternoon. I look forward to placing further
orders with you in the future.
Many thanks and best regards,
Cathal D., Hong Kong
Elisabetta,
Thanks a lot for your excellent
service. It is a great pleasure to deal with someone who is responsible.
I am very satisfied, Thank you so much.
Kind regards
Luis Filipe F., Porto, Portugal
Dear Alpimodel
Once again, thank you for your
excellent service, it's a real pleasure dealing with you.
Many thanks again.
Yours
Steve W., Andover, UK
Hello,
My name is Reijo from Finland,
I have ordered couple of times models from you. Your service is excellent
!!! It is easier to buy from you than from local hobby shop, it takes only
two days to receive parcel.
Reijo M., Helsinki, Finland
Dear Ms. Elisabetta,
The order arrived on April 19
in perfect condition. Thank you, yet again, for your excellent service
- fair prices, careful packing and fast delivery!
Best regards,
John H., Falls Church, VA, USA
Dear Elisabetta,
My parcel arrived today- just
28 hours after I placed the order!
That is a really magnificent
service! I am very pleased with all the cars, and I will certainly be ordering
from you again- soon, I hope! Thank you so much for your first class service.
Sally B. , Lawford, Manningtree,
UK
Greetings Elisabetta,
The order was perfect as usual!
Many thanks - grazie,
Brian W., Sherman Oaks, CA, USA
I would just like to thank you
for the efficient way you exchanged part of our order which was ordered
by mistake, also for how quickly we have received other orders; you can
rest assured we will continue to order from you for further merchandise.Thanks
again
Sue S., Ipswich, Suffolk, UK
Dear Ms. Elisabetta:
I'm writing to you to say thanks!
The service is excellent and your diecast store is the best I see on the
web.
Best Regards,
Rafael R., Lima, Perú
Wow! It arrived this afternoon!
Thank you very much, that is one of the best online purchases I have made
thanks to your amazing service. Impressed so does not even start to say
how I feel.
Thanks
Geoff H., Basingstoke, Hampshire,
UK
Hi,
Just to let you know that the
models arrived today. Thanks again for your excellent rapid service.. I
will no doubt return for more purchases...
Rob H., Basingstoke, Hampshire,
UK
Dear Elisabetta,
I don´t know how you do
it, but your delivery time it´s completely amazing!!! Each time I
bought from you I became more and more fan of Alpimodel! Good price and
delivery!
Alexandre V., São Paulo,
Brasil
Hello Elisabetta,
Thanks for the prompt response.
I appreciate you professional level of service in handling this matter,
and commend you for your business practices. Due to your excellent
inventory and rapid shipping to the US, you have become my preferred 1/43rd
dealer.
Rudolph P., Cerritos, CA, USA
Dear Alpimodel
Just to let you know the model
arrived today Thur(11/4/2002).Thank you for your fast excellent service.
Hope we can do more business in future. Many thanks again.
Steve W., Andover, UK
Dear Elisabetta,
My Ford Mk IV has just arrived
in perfect conditions. Needless to say again that your service is by far
the best and quickest over the Internet.
Joao C., Alfornelos, Portugal
I am ecstatic about your service
and also with the models that I received. I bet I have looked at just about
every website with motorcycle models and yours is the very best. I have
bought from other sources and your service and packing are the tops. I
am a happy camper.
Charles C., Hunt Valley, MD,
USA
Dear Elisabetta
Models arrived safely today.
Fast! I will keep ordering goods from you in the future.
Makita S., South Windsor, CT,
USA
Good morning Elisabetta and company;
I am just back to the office today after two days off to celebrate - ahem
- my birthday!!! And, I am happy to report that my present arrived
at the perfect time, with every model in perfect shape (you really are
the best). Thank you for helping to make the day a happy one . .
. Until next time (which will be soon, as I already see a couple of new
things I like) all the very best -- Eric
Eric S., New York, USA
Dear Elisabetta,
I received my order last
Sunday after just 3 days and I'm impressed by how fast and efficient your
service is. I'm avid collector of scale die-cast cars and I'm glad
to have checked out your site. I'll be ordering again soon!
Thanks and best regards......
Fabby B., Cebu City, Philippines
Cars received. Wonderful, fantastic,
speedy, happy, amazed, thank you.
Robin W., London, UK
Hello again..
Received the models an hour ago,they
are great thanks a lot.
Wish you a great day...
Pasi H, Nyköping , Sweden
Dear Elisabetta,
My Maserati arrived yesterday
(less than 24 hours after my order!) and it's a beautiful model. Thanks
and hope to order again soon.
Best regards,
Joao C., Alfornelos, Portugal
I am delighted with your service.
Your shipping was very quick and delivery was faster than many domestic
sellers. I note that you are a babe from your photo. Congratulations. Being
really attractive makes life more entertaining.
Thanks for your assistance.
Charles C., Hunt Valley, MD,
USA
Just to say many thanks for the
above order of 3 Formula 1 cars received today (15/01/2002)- an outstanding
service, a good deal quicker than most UK dealers, I may say! We are extremely
pleased with both the models and the service, and hope to do business with
you again soon.
Best wishes
Sally and Jim B., Manningtree,
UK
Hello Elisabetta
WOW! I received my order
today. I am truely amazed! Thank you for the great items, beautiful/secure
packaging and SUPER SUPER speedy delivery.
Happy Holidays,
Ben L., San Francisco, USA
Hi Elisabetta!!! The third package
is here. All cars in perfect conditions. Thank you very much for your help/care/attention/efficiency/disposition/sympathy
etc etc etc :) A great 2002 for you!!
Thanks again!!
Luiz M., San Paulo, Brazil
I received my order on February
8. Everything arrived in perfect condition. Thank you for the prompt
service and careful packing.
John H., Falls Church, VA, USA
Dear Elisabetta,
You are breaking all the records!
About 24 hours after making my order, the Ferrari 500 TR and the Corvette
Stingray were in my hands, here in Portugal; that's incredible! These are
both beautiful models. Allow me just a word about your site: it´s
one of the best, most comprehensive ones I've ever seen. Lots of models
to choose from, always up-to-date, the easiest navigation, it should be
a model (no pun intended!) to many other sites around the Web. Keep up
you excellent job. Thanks!
Joao C. , Alfornelos, Portugal
I HAVE RECEIVED THE SAAB MODEL
TODAY (19 DEC)
THANK YOU FOR THE FANTASTIC SERVICE
AND EXCELLENT WEBSITE.
KIND REGARDS
M. K., Jersey, Channel Islands,
UK
Dear Elisabetta,
I have received the package with
order #:1679-9247-0199 on Friday, Dec 14th. The model is wrapped
perfectly and has arrived in an excellent condition. Thank you for
your service.
Best Regards,
Laura T., Taipei, Taiwan
Dear Elisabetta
The order arrived yesterday.
The items are all in order and very nicely packaged. I am very impressed
with your prompt and cordial service. I will order more items in the future
and will make sure to recommended to others. Thank you very much.
Best regards
E.W., Seattle, WA, Usa
Dear Elisabetta and everyone at
ALPIMODEL,
Thank you for the very courteous
and prompt handling of my recent order. I was amazed at the speed
that you processed my request. Also, I am very happy with the models that
I ordered. Thank you very much!
Bob K., Spring Grove, IL, USA
Dear Elisabetta
Thank you for the prompt dispatch
and clear communications. So far, you and your company have been a delight
to do business with! Professional. Fast. Courteous. What more could I ask
for? :-)
Looking forward to the arrival
of my new toy :-)
Kind regards and thanks again
Derek J., Sydney, NSW, Australia
Hi Elisabetta.
Excellent website,Great choice
of models and a fantastic delivery service,what more could a collector
want (absolutely nothing). Bye for now.
Allan C., East Kilbride, Scotland
Hello Elisabetta,
We got our order today!
Fantastic service!
Looking forward to hearing back
from you about the other models. Will be ordering again as soon as
they are in stock!
Thanks again!
Brian P., Fitchburg, WI, USA
Hello,
I have received the models and
every time I am surprised with your very fast delivery.
T.T., Hiroshima, Japan
Greetings Miss Elisabetta
The shipment has arrived, it
is great. Thanks for everything and soon you will be hear about me, because
i am interesting buy another item about Senna.
Alexander M., Caracas, Venezuela
Whenever I purchase a dicast model
from your site, I was satisfied for everything.
Have a nice weekend!
Thanks & Regards,
S.M.K., Seoul, Korea
Dear Elisabetta,
I received my order today and
I must commend you and your company on the promptness of the despatch and
the quality of the packing. Since it is my first transaction with your
firm I must say I am impressed and will look forward to dealing with you
again in the future as I am just now beginning my collection.
I was also impressed by the way
you answered my questions prior to finalising the order.
Thanking you
A. Apostolou, Nicosia, Cyprus
Elisabetta,
I just received my first order
from you and am VERY pleased with the fast, efficient service.
Best of all, your prices were
more competitive than those of U.S. retailers, and with the 10% discount
applied to shipping, I saved a bundle. I'll be ordering again soon. Thanks!
Iori S., Glendale, CA, USA
Thank you for shipping my order
so promptly. I received it in Chicago yesterday.
The MR model of the 996 is terrific
- I hope to do business with you again!
Tom S., Chicago, IL, USA
Just a quick mail to thank you
very much for your excellent service and ultra quick delivery.
The minichamps model arrived
today and was well packaged.
I will have no hesitation in
dealing with you again in the future.
Jim H., Par, United Kingdom
This site is well designed and
simple. The pictures are outstanding and you have a very good selection
of miniatures.
Your prices are good competition
for e-bay. Keep up the good work. Best to you.
Erik H. R.
Elisabetta,
I received my order today (very
fast shipment). Everything is perfect.
Your website is excellent. Clear
pictures and always updated daily.
I will shop at your store again
in the future. Thank you.
Davy B., Southfield, Michigan,
USA
Ciao! Dear Elisabetta,
I received the models! Fine!
I will cherish forever!!
Buona giornata!
Hideo H., Otsu, Shiga, Japan
Ms. Elisabetta,
I have to tell you that I love
doing business with you. You are very easy to deal with and you are
very prompt in returning my messages. Thanks so much! I really appreciate
you reserving some models for me it really helps out a lot.
You are a wonderful person, thank
you so much for your help.
Eddie C., Lakewood, Co, USA
Thank you for your quick reply.
I would also like to mention that YOU GUYS ARE AWESOME !!!! I ordered
a Porsche model last Thursday and received it on my door step today (Monday).
Wow, that was fast and considering that it was sent from Italy, quite impressive.
I have been disapointed with the level of customer service I have received
from companies located right here in the USA. In some cases, it has
taken up to 6 months to receive a model from New Jersey, which I think
is absolutely is disrespectful!! I will definately order from your
company in the future and recommend it to anyone who is interested in 1:43
scale models. Many thanks from a new long term customer.
Marcus F., Meridian, ID, USA
I must say that I'm happy to have
found your company for purchasing trough the web because your service,
at least til now, is excellent.
Jaime G., Buenos Aires,
Argentina
ELISABETTA;
I JUST WANTED TO DROP A QUICK
LINE TO SAY "THANK YOU". THE PRODUCTS, SERVICE, PACKAGING, AND DELIVERY
TIMES ARE SIMPLY PUT "1ST RATE". I HAVE BEEN COLLECTING BBR AND MR PRODUCTS
FOR SEVERAL YEARS, THRU STORES AND WEB-SITES, AND WITH TOTAL CONFIDENCE
, I CAN SAY "ALPI IS THE BEST"!!!!!!!! I WILL CONTINUE TO LOOK TO
YOUR SITE FIRST, WHEN LOOKING FOR THE NEXT "NEEDED" ITEM TO ADD TO MY COLLECTION.
THANKS AGAIN!!!!
Bruce L., Holland, PA, USA
Good morning Elisabetta - I saw
that you had gotten the Alfa Ricotti, and new Citroens, and decided I needed
another order. Enjoyed reading your new customer comment section, and am
flattered to be included; I see I'm not alone in appreciating your superb
products and service. And your wonderful photo -- it seems that one
of your loveliest models is, well, you! With best regards, Eric
Eric S., New York, USA
Hello,
My order came today and I must
tell you your service is the best I've ever had online. The product is
great and such speedy delivery. I am very satisfied.
Thank you so much
Daniel V. , Eastpointe, MI, USA
Thanks Elisabetta,
It is a pleasure to deal with
someone who is responsible, polite and pleasant! I will talk to you soon.
Regards,
Mark P., New Haven, CT, USA
Elisabetta:
Thanks for your stunningly swift
reply! Yes, please go ahead and ship the second order individually.
I am especially looking forward to the MR Lamborghini Diablo VT... it sounds
magnificant! Thanks again for your superb support!
Patrick C., Ridgecrest, CA, USA
Thank you for your excellent service,
the models that I ordered from you arrive this morning. Very impressive.
Unfortunately - for me - I found an extra model that I want to order from
you. It´s the Ferrari F 355 Spider 1995 (red) MIN.430074032 1:43.
I´ll hope that you have it in stock.
Thank you again!
Torbjorn L., Helsingborg, Sweden
Dear Elizabetta
Hoping everything is fine and
that you had a great weekend, I would like to thank you one more time for
the superb cars that you sent.
Antoine F., Beirut, Lebanon
Dear ALPIMODEL.com
My order arrived this morning(in
Japan). My Cugnot is very cool and cute!
Thank you very much. I would
like to buy miniature models at your shop again.
See you.
Tatsuya A, Yamanashi, Japan
Dear Elisabetta,
I received the models today.
Beautiful cars! Exquisite packing! Thanks for the catalogs. Have a great
weekend.
Regards,
Mark P., New Haven, CT, USA
Dear Elisabetta,
Thank you for the models they
arrived this morning. Once again, fantastic service.
Cheers,
Adrian J., Callington, Cornwall,
UK
Hello
Thank you for the shipment of
the fine car we ordered.
regards
Grant M., Mitcham, Victoria,
Australia
Hello,
I am writing to thank you for
the fast and efficient service that you have given to me. My first
order arrived sooner than expected and the second should be arriving this
afternoon. I am impressed!
Jeff F., Scarsdale, NY, USA
Dear Elisabetta,
I have just received my 2nd order
placed with you in the last week.
Both orders have arrived at my
door less than 24 hours after i placed them.
Thats what i call Great Service,
I have had difficulty obtaining the models in the UK,
but with your excellent web site
and fine service, i hope to place another order in
the near future.
Thank you
Kind Regards
Simon C., Standon, Hertfordshire,
United Kingdom
Dear Elisabetta,
I received the latest order today.
The cars are absolutely beautiful! I truly appreciate the care that is
taken in packing them for shipment.
Mark P., New Haven, CT, USA
Dear ALPIMODEL
Today ,my oder VW already arrived
.
Thank you for everyting !
Masato I., Takaoka-City, Toyama-ken,
Japan
Hello Miss Elisabetta
Thanks a lot for your exellent
service.
best regards
Marcel B., Basel, Switzerland
Elisabetta:
Thanks very much for your continueed
EXCELLENT service! Many companies could learn a great deal
about customer relations from your organization. It is my pleasure
to have learned about Alpimodel, and look forward to many years of pleasant
transactions. No-one ships models to my home as quickly as
Alpi. If you ever need help over there, I would be happy to
learn Italian and join your team of professionals.
Thanks Again!
Patrick C., Ridgecrest, CA, USA
Elisabetta:
Time available, or not, I'm taking
a moment to say THANK YOU for sending the *shocking* lambo diablo
roadster. Its simply wonderful. Now in the center
of my lambo shelf, it makes a lovely eyecatcher. I am
very pleased.
Best Regards,
Patrick C., Ridgecrest, CA, USA
Greetings Elisabetta -- Have just
received this order (already!) and am once
again delighted with everything.
A special note of thanks for including the
Brumm and RIO brochures, which
already have me thinking about what I'll be
seeking to acquire next.
I'm relatively new to web shopping, but of the sites
I've visited yours stands out
for its appealing design and ease of use, not to
mention the products; and
your wonderful customer service is truly the icing on
the cake. I had one amusing
thought to share -- I really like the De Gaulle and
Adenauer/Kennedy models, with
the waving figures and the diplomatic flags
flapping in the breeze . . .
even though noone is driving! I just think that's
funny, and the models are exquisite
regardless. Thank you again, and I look
forward to our next encounter
. . . With warmest regards, Eric
Eric S., New York, USA
Hello,
It is not often you see customer
service of that caliber.
Once again, thanks for your excellent
service.
David R., Dayton, OH, USA
Elisabetta:
Once again, you're burning that
midnight oil... Such dedication!
If you ever need a new job, just
yell. We're always looking for people
with a good (or should I say
GREAT) work ethic.
Till next time,
Patrick C., Ridgecrest, CA, USA
Buon giorno,
ho ricevuto il modello come da
mio ordine. Tutto OK, sono molto soddisfatto.
Manrico S., Tirrenia, pisa, Italy
Dear Elisabetta
The cars arrived safely today.
Many thanks, I am very pleased with them.
Best regards
David B., London, England
Dear Elisabetta -- I'm just now
running out after a long day at the office, but
wanted to let you know that I
love all four models but am absolutely amazed at
the black "Dr. Wax" Ferrari --
it's my first MR model and I can't believe the
detail on things like the gas
filler cap, the window mouldings and especially
the wire wheels. So, I
MUST have its companion piece in red, if you still have
one; if so, please set
aside and I shall submit a regular order tomorrow . . .
until then, thank you, and the
very best regards -- Eric
Eric S., New York, USA
I check your website twice daily
(generally), and count on that site to
cheer me up when work get a little
ugly. You can't imagine what a boost
that website gives my attitude!
Thank you again... it is wonderful
to know that you are there!
Sincerely,
Patrick C., Ridgecrest, CA, USA
Many thanks to all
our friends.
The AlpiModel Team